Effective Date: October 8th 2024

At The Giant Truck Wash, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when interacting with our services, website, and marketing efforts.

1. Information We Collect

When you interact with The Giant Truck Wash, we may collect the following types of personal information:

• Name

• Email Address

• Phone Number

This information is collected when you make a purchase, sign up for marketing communications, or engage with us through other touchpoints such as forms on our website.

Messaging Terms & Conditions

The Giant Truck Wash | 20500 County Road 42 Tilbury ON CA N0P 2L0

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from The Giant Truck Wash. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with The Giant Truck Wash. The Giant Truck Wash reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. The Giant Truck Wash also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from The Giant Truck Wash again, just sign up as you did the first time and The Giant Truck Wash will start sending messages to you again.

Info

For support regarding our services, email us at info@thegianttruckwash.com or, if supported, text "HELP" to 5199600394 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from The Giant Truck Wash, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at info@thegianttruckwash.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our https://thegianttruckwash.com/privacy-policy.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• To communicate with you about our services, promotions, and offers

• To send marketing emails, updates, and exclusive deals relevant to The Giant Truck Wash

• To provide customer support and respond to inquiries

We do not sell, rent, or share your personal information with any third parties outside of our business. Your data is used solely for internal marketing purposes and communication related to The Giant Truck Wash.

3. Consent for Photos & Videos of Vehicles

As part of our business operations, we may take photos and videos of vehicles that go through our wash services. These images may be used for marketing purposes across various channels, including but not limited to social media, our website, and digital advertising.

By making a purchase or using our services, you consent to The Giant Truck Wash using images or videos of your vehicle for marketing purposes.

If you prefer not to have images or videos of your vehicle used in our marketing materials, or if you would like an image or video of your vehicle removed, please contact us at marketing@thegianttruckwash.com, and we will honor your request promptly.

4. Cookies and Website Tracking

The Giant Truck Wash website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. These cookies allow us to:

• Understand how visitors use our website

• Improve website functionality and performance

• Provide a better user experience

By using our website, you consent to the use of cookies. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may limit the functionality of our website.

5. Data Security

We take the security of your personal information seriously. We have implemented appropriate measures to ensure that your data is protected against unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

As a customer of The Giant Truck Wash, you have the following rights regarding your personal information:

• The right to access the information we hold about you

• The right to request that we update, correct, or delete your personal data

• The right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us at marketing@thegianttruckwash.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

The Giant Truck Wash
Email: marketing@thegianttruckwash.com
Website: gianttruckwash.com